Order Cancellation

If you wish to cancel your order after it has been placed, simply email us with your request to cancel.
– If your order has already been shipped, cancellation will no longer be possible.
– For more details or assistance, please contact our customer service team.

Order Tracking

You can track your order through the following options:

1. On Your Account Page:
– Log in to your account and go to the “Orders” section.
– Select “Track,” which will redirect you to The Courier Guy, where your tracking details will be available.

2. Directly on the The Courier Guy Website:
– Visit The Courier Guy and enter your tracking number to view your shipment status.

If you encounter any issues tracking your shipment, please contact our customer support team, and we will assist you.

Returns

If you are not completely satisfied with your purchase, you may return any unused or faulty items in their original packaging for an exchange of the same or identical product(s). Please note that shipping and handling fees are non-refundable.
– Returns are accepted within 7 days of receipt, and items must be returned in their original condition and packaging.
– Items can be exchanged for a different size, color, or product.
– Our team will inspect all returned items upon arrival.

You are responsible for the items until they reach our warehouse, so please ensure that your return is carefully packaged to prevent damage during transit.

For returns, please contact us at info@mainreeftyres.co.za