Shipping Service & Estimated Delivery Times

We partner with The Courier Guy couriers to ensure reliable delivery.
The estimated delivery time is 3–7 working days, depending on your shipping destination.
Please note: Delivery times may be extended during special promotions or offers.

How Will I Know When My Order Has Been Dispatched?

Once your order has been packaged, you will receive an email containing your tracking number. At this stage, the courier will be notified to collect your package. On the same day, you will receive another email confirming that your order has been shipped. You can track your shipment on the The Courier Guy homepage.

To ensure seamless delivery, please ensure all personal details—including your name, email address, delivery address, and cellphone number—are accurate.

How Can I Cancel My Order?

If you wish to cancel your order, please email us with your cancellation request.

– If the order has not yet been shipped, we will process the cancellation promptly.
– If the order has already been dispatched, cancellation will no longer be possible. For further assistance, please contact our customer service team.

How Do I Track My Order?

You can track your order through the following methods:

1. On Your Account Page:

– Log in to your account and navigate to the “Orders” section.
– Select the “Track” option to be redirected to The Courier Guy, where your tracking details will be displayed.
– Follow the instructions provided to monitor your shipment’s progress.

2. Directly on the The Courier Guy Website:

Visit The Courier Guy and enter your tracking number to check your shipment’s status.

If you encounter any issues locating your shipment, our customer support team is here to assist you.